This FAQ applies to our clearance sale of tableware sets.
This is an inventory clearance project. Due to continuous losses, the merchant has decided to clear out stock at a loss. The following questions will help you better understand the purchase and service process.
I. Orders and Shipping
Q1: How long does it take to ship an order?
A: All orders are processed and shipped on the same day.
Q2: Where does it ship from?
A: All tableware sets are shipped from our US warehouse.
Q3: How long does shipping take?
A: Under normal circumstances, shipping takes 2 days. The exact time may vary slightly depending on logistics.
II. Products and Purchase
Q4: Is this a long-term sale or a promotional event?
A: This is a clearance sale, not a long-term project.
Q5: Will there be continuous restocking?
A: No restocking; stock will be sold while supplies last.
III. Billing and Payment
Q6: Are there any hidden fees or additional charges?
A: No. This service uses a one-time sales billing model; only the order amount needs to be paid, with no subsequent charges or subscription fees.
Q7: Will I continue to be charged after payment?
A: No. All fees are settled in one lump sum at the time of order placement.
IV. Returns and Refunds
Q8: Can I return items?
A: Yes, returns are accepted within 30 days.
Q9: How long does it take for the refund to arrive?
A: After confirming the return, the refund will arrive within 3 days.
V. Special Notes
This promotion is a clearance sale. Due to continuous losses, the merchant has decided to clear out inventory at a loss. All stock is limited and will be available while supplies last. We will do our best to ensure service quality and order experience.